You may find it difficult to find a garage you can trust to get your car repaired or serviced. Searching for a trustworthy car garage can be a daunting task, especially when you're not well-versed in vehicle care. While there might be unreliable garages out there, many reliable garages are dedicated to getting your car back on the road.
It can be nerve-wracking to put your trust in mechanics when you know little about cars yourself. However, there are ways to spot an unreliable garage. We'll share essential tips to help you find a reliable car garage for your MOT or service needs. This will ensure you receive top-notch service without any unexpected surprises.
How to Find a Trustworthy Vehicle Garage
Read Customer Reviews
The best way to establish if a garage is reliable is by reading what previous customers have said about them. They will often have Google reviews that can give you an indication as to how good they are. If the garage has more than four stars, then it’s likely most customers have had a positive experience. Read through some of the reviews to see what people have to say. Find reviews about their customer service, quality of work and pricing. If most of them seem good, this garage is probably a safe bet!
Asking Friends and Family for Car Garage Recommendations
A great place to start is to ask your friends, family, or coworkers for their car garage recommendations. Personal experiences usually speak for the quality of service and customer care provided by car garages. If someone you know has a fantastic experience at a garage, they will happily tell you all of the details.
Using Local Community Forums and Social Media Groups
Another good way to see what garages other local residents recommend is to use online community forums and social media groups. Nextdoor is becoming a very popular local online community forum, where local residents can communicate about experiences and local business services they've used. Facebook also has a large amount of groups for local communities and specific areas.
A Low Price Doesn’t Mean a Good Deal
While it’s tempting to choose a garage that offers the cheapest deal in town, this doesn’t mean you’re going to end up saving money. By choosing the cheapest option for your car, you’re taking a risk on the garage. It might end up costing you even more, so you should be wary of prices that are very cheap.
Check for Professional Approvals
Garages that have been checked and approved by RAC and the AA are going to be good quality, with reliable mechanics that you can trust. Take a look at the garage’s website to see if they have RAC or AA-approved badges. You can also check on the RAC or AA websites to search for approved garages in your area. At Adderley Green Garage, we are proud to be members of the RAC, AA and the Approved Good Garage Scheme.
What Other Car Garage Services Do They Offer?
A reputable car garage should provide a comprehensive range of services to cater to various customer needs. When a garage has specialisations and experience in specific car makes and models, it demonstrates its expertise. It also shows their commitment, by staying up-to-date within the industry. This is a great sign that they are a trustworthy garage. Some of the additional services you can expect from a reliable car garage include; MOT testing and servicing, regular maintenance checks, air conditioning checks, filter replacements, suspension and steering repairs, exhaust system repairs and more.
Ask the Car Garage Mechanic to Explain Everything
A good mechanic will be happy to explain the work they need to do in detail. It’s important that you also understand what they are repairing, so ask plenty of questions about what they are going to do so you can better understand the prices. If the mechanic is not trustworthy, they may struggle to explain the problem in detail. At that point, you can choose to take your car to another garage.
Transparent Pricing and Free Estimates
A trustworthy garage should offer transparent pricing or free estimates and quotes. You can trust in a garage that offers transparent pricing, as this demonstrates their honesty and commitment to customer care. It also shows their willingness to establish a long-lasting, trusting relationship with their clients.
There shouldn't be any nasty surprises and added expensive costs along the way. If the work begins and the problem is worse than originally quoted, the garage should openly talk to you about it first along with the estimated cost of fixing the problem.
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